FAQs – Frequently Asked Questions

• Hotel Carmel – Carmel-by-the-Sea, California
• The Inn at Laguna Beach – Laguna Beach, California
• Laguna Beach House – Laguna Beach, California
• Arizona Grand Resort & Spa – Phoenix, Arizona
• The Scott Resort & Spa – Scottsdale, Arizona

No, we do not offer room service.

We have a lovely outdoor pool with a covered seating area and fire pit.  The pool is heated to 80 degrees and is open from 9am to sunset each day. We do not have a Jacuzzi.

We do have a small, private parking lot located behind the hotel.  Street parking is also available.

• Champagne breakfast buffet served daily in the Library
• Signature sangria offered in the late afternoon
• Hosted evening wine reception
• Fresh fruit, iced tea and lemonade available in the Lobby
• Fresh baked cookies served in the Lobby each evening
• Shuttle service to Carmel by the Sea
• Unlimited high speed wireless internet access

Our pool is available to enjoy from 9:00AM to sunset.

We do not have cabanas.

No, but we would suggest InShape off of Rancho Blvd.

We do not have roll-away beds.

Yes, we do have cribs and pack-n-plays. They are by request and based on availability.

We have a very limited number of connecting rooms. Connecting rooms are available by request and are based on availability.

Our cancellation policy is dependent on the rate or package purchased. We have a 7 day prior to arrival cancellation policy on most reservations. You must cancel by 4pm local time, 7 days prior to arrival to avoid penalty.

Early arrivals are based on availability on day of arrival. Please call 831 293 6100 prior to your arrival for more information.

We are unable to modify or cancel third-party reservations. Contact the company directly that you confirmed with.

Click here and select “My Reservations” on the top.

Yes, we do have ADA Accessible rooms. Please, contact our Front Office for details 831 293 6100.

The best rate is right here! Our Price Match Guarantee is available when a lower rate is found on a public website with the same stay conditions*.

To be eligible for Price Match Guarantee, a link to the website where the lower rate is presently available and a screenshot of the rate as displayed on the website will be required. We advise not to book the lower rate until speaking with a Reservations Specialist. Price Match Guarantee will only be honored by our Reservations Team who may be reached by contacting 800-582-8900.

*Stay conditions must include same hotel (La Playa Carmel/ Camino Real at Eighth Ave., Carmel, CA 93921), room type, guest count and dates of stay. Rate must be publically accessible and available to book. Our Price Match Guarantee is not applicable to packages, special rates or advance purchase offers. Price Match Guarantee may not be applied to existing reservations booked directly at La Playa Carmel.

No, the nearest charging station is located at the Sunset Center on the Southwest Corner of Mission & Eighth Avenue.

No, here are a few we suggest in the area.

Kush Day Spa 
Signature Day Spa
The Refuge

There are many golf courses in the area. We suggest the following courses:

Pebble Beach
Carmel Valley Ranch
Quail Lodge

Yes, here are a few:

Brophy’s Tavern (at our sister property, Hotel Carmel)
Grasings
Casanova
Flying Fish Grill

Find more on our Things To Do page.

No, but we would suggest InShape off of Rancho Blvd.

We are located on the southwest corner of Eighth Avenue and Camino Real.

The closest airport is Monterey Regional Airport (MRY), about 7 miles away.

To reserve a rental car with Enterprise, please click here.

Please make an inquiry online and someone will reach out shortly.

Please make an inquiry online and someone will reach out shortly.

Our signature champagne gourmet breakfast buffet is served each morning from 7:30am-10:30am. The buffet including fresh pastries, European cheese boards, fruits, juices, hot entrees and made-to-order specialties. The cost is included in the nightly amenity fee.

La Playa Bar is located on property. The Bar offers light fare and tantalizing appetizers from 2:00pm to 9:00pm and cocktails are available nightly until 10:00pm.

Yes, we gladly welcome up to two pets per room.

Pets must weigh no more than 40 pounds to be permitted to stay at La Playa Carmel. Guests traveling with pets will be placed in our pet-friendly Garden Patio guest rooms, or if a suite was reserved, our Terrace Suite. We ask that you please inform us prior to arrival that you will be traveling with your pet (or pets). A Pet Waiver must be completed and submitted to our Guest Services, and a $50 non-refundable pet deposit per stay will be charged upon check-in. The fee will be waived for service animals with proper documentation.

Prior to arriving, please be aware of our pet policies and amenities. Please note, restricted breeds include Pit Bulls and Pit Bull mixes.

Yes, dogs are allowed on Carmel Beach and must be on a leash. More information can be found on City of Carmel’s website.

Yes, we only allow pets in specific rooms and room types keeping a majority of our guest rooms pet-free.

For images, logos or information needs for editorial content, please contact us directly at PR@classichotels.com.

If you’re a journalist, editor or freelance writer and would like to inquire about a media stay with us, please fill out our Media Stay Request Form.

For photo shoot inquiries, please fill out our Photo Shoot Request Form.
If we’re able to accommodate you, we’ll get in touch within 2 business days.

If you’d like to collaborate with us, please fill out our Influencer Collaboration Form.