Questions & Answers
We’re always happy to help, but first you may find what you need here in the frequently asked questions.
For more information regarding local mandates, hotel updates, and outlet hours—please click here.
Our best available rate is through our website. Check out our available dates and current rates here.
We have a lovely outdoor pool with a covered seating area and fire pit. The pool is heated to 80 degrees and is open from 9am to sunset each day. We do not have a Jacuzzi.
We do have a small, private parking lot located behind the hotel. Street parking is also available.
- Takeaway breakfast trays each morning in the Library
- Morning coffee service
- Signature sangria offered in the late afternoon
- Fresh baked cookies served in the Lobby each evening
- Unlimited high-speed wireless internet access
Our pool is available to enjoy from 9:00AM to sunset.
We do not have cabanas.
No, but we would suggest InShape off of Rancho Blvd.
We do not have roll-away beds.
Yes, we do have cribs and pack-n-plays. They are by request and based on availability.
We have a very limited number of connecting rooms. Connecting rooms are available by request and are based on availability.
For those who have purchased our flexible leisure rates and have reservations arriving on or before December 31, 2020, we have adjusted our cancellation policy from 7-days to 48-hours. Therefore, you may cancel without penalty by 5 PM local hotel time at least 48-hours prior to your scheduled arrival.
Reservations following December 31, 2020, are subject to our standard cancellation policy of 7-days. Guests who notify us within our cancellation window or do not arrive on the scheduled arrival date will be charged one night’s room rate with tax.
Please note, the updated cancellation policy does not pertain to any group related reservations or prepaid reservations.
We are unable to modify or cancel third-party reservations. Contact the company directly that you confirmed with.
Click here and select “Modify/Cancel Reservation” on the bottom right of the screen
Yes, we do have ADA Accessible rooms. Please, contact our Front Office for details 831 293 6100.
The best rate is right here! Our Price Match Guarantee is available when a lower rate is found on a public website with the same stay conditions*.
To be eligible for Price Match Guarantee, a link to the website where the lower rate is presently available and a screenshot of the rate as displayed on the website will be required. We advise not to book the lower rate until speaking with a Reservations Specialist. Price Match Guarantee will only be honored by our Reservations Team who may be reached by contacting 800-582-8900.
*Stay conditions must include same hotel (La Playa Carmel/ Camino Real at Eighth Ave., Carmel, CA 93921), room type, guest count and dates of stay. Rate must be publicly-accessible and available to book. Our Price Match Guarantee is not applicable to packages, special rates or advance purchase offers. Price Match Guarantee may not be applied to existing reservations booked directly at La Playa Carmel.
No, the nearest charging station is located at the Sunset Center on the Southwest Corner of Mission & Eighth Avenue
We are located on the southwest corner of Eighth Avenue and Camino Real.
The closest airport is Monterey Regional Airport (MRY), about 7 miles away.
To reserve a rental car with Enterprise, please click here.
Meetings & Events
We offer takeaway breakfast trays and coffee and tea service in the Library each morning. The cost is included in the nightly amenity fee.
Bud’s is located on property. Bud’s offers contemporary comfort fare from 3:00pm to 9:00pm and cocktails, beer and wine are available nightly until 10:00pm.
Yes, we gladly welcome up to two pets per room.
Pets must weigh no more than 40 pounds to be permitted to stay at La Playa Carmel. Guests traveling with pets will be placed in our pet-friendly Garden Patio guest rooms, or if a suite was reserved, our Terrace Suite. We ask that you please inform us prior to arrival that you will be traveling with your pet (or pets). A Pet Waiver must be completed and submitted to our Guest Services, and a $250 non-refundable pet fee per stay will be charged upon check-in. The fee will be waived for service animals with proper documentation.
Prior to arriving, please be aware of our pet policies and amenities. Please note, restricted breeds include Pit Bulls and Pit Bull mixes.
Yes, dogs are allowed on Carmel Beach and must be on a leash. More information can be found on the City of Carmel’s website.
Yes, we only allow pets in specific rooms and room types keeping a majority of our guest rooms pet-free.
Press & Partnership Inquiries
For images, logos or information needs for editorial content, please contact us directly at PR@classichotels.com.
If you’re a journalist, editor or freelance writer and would like to inquire about a media stay with us, please fill out our Media Stay Request Form.
For photo shoot inquiries, please fill out our Photo Shoot Request Form.
If we’re able to accommodate you, we’ll get in touch within 2 business days.
If you’d like to collaborate with us, please fill out our Influencer Collaboration Form.